Privacy Policy

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide to Us

This includes:

• Name

• Email address

• Phone number

• Business name

• Billing and payment information

• Website credentials (for maintenance or project purposes)

• Project details, content, and documents you submit

• Support requests and communication logs

1.2 Automatically Collected Information

When you visit our website:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referring URLs

• Basic geolocation (country/region)

Collected through:

• Cookies

• Analytics tools (Google Analytics, Heatmaps, etc.)

• Server logs

1.3 Information from Third-Party Services

If you use integrations or services such as:

• Cash N Go

• Stripe

• PayPal

• TidyCal

• Meta (Facebook Ads)

• Google Ads

• Google Workspace

• WordPress, Webflow, Shopify, or similar platforms

We may receive:

• Transaction details

• Advertising performance data

• Form submissions

• Account identifiers

• Error logs

We do not receive or store full credit card numbers.

2. How We Use Your Information

We use your information to:

2.1 Provide and Improve Services

• Deliver website, app, SaaS, game, and interactive development services

• Deliver maintenance and Care Plans

• Offer plugin updates and support

• Manage PPC campaigns

• Process subscriptions and purchases

• Provide customer support

2.2 Communication

• Respond to inquiries

• Send project updates

• Send service notifications

• Send important account-related alerts

We do not send spam and you may unsubscribe from marketing emails at any time.

2.3 Payments and Billing

• Process payments

• Issue invoices

• Prevent fraud

2.4 Analytics & Website Optimization

• Improve content and website performance

• Monitor traffic and user behavior

• Test new features

2.5 Legal Compliance

• Maintain records

• Prevent misuse

• Comply with financial regulations

3. How We Share Your Information

We do not sell or rent your personal information.

We may share information with:

3.1 Trusted Service Providers

Including:

• Cash N Go / Stripe / PayPal

• TidyCal (for scheduling)

• Website hosting providers

• Cloud backup providers

• Email service providers

• Analytics tools

• Third-party developers under NDA

• Support ticket systems

These vendors only access information needed to perform their services.

3.2 Contractors and Development Partners

For projects such as:

• Website development

• Mobile app development

• SaaS development

• Game development

• Plugin support

All partners operate under strict confidentiality agreements.

3.3 Legal Compliance

We may disclose information if required by:

• Law

• Subpoena

• Government request

• Fraud investigation

4. Data Storage and Security

We take reasonable and industry-standard measures to protect your information, including:

• Encrypted backups

• Secure server environments

• Credential management standards

• Limited internal access

• HTTPS-only communication

• Password-protected systems

However, no online system is 100% secure.
Clients share credentials at their own risk, and we recommend:

• Strong passwords

• 2FA where available

• Secure hosting providers

5. Data Retention

We retain data only as long as necessary for:

• Project completion

• Maintenance services

• Billing or legal requirements

• Support history

• Compliance with accounting regulations

You may request the deletion of data where permitted by law.

6. Cookies and Tracking Technologies

Our site may use:

• Essential cookies

• Analytics cookies

• Performance cookies

• Third-party tracking pixels (Google, Facebook, etc.)

You may disable cookies in your browser, but some features may not function properly.

7. Third-Party Links

Our website may link to external websites (e.g., payment processors, documentation, partner tools).
We are not responsible for their privacy practices.

8. Your Rights

Depending on your location (EU, UK, California, etc.), you may have rights to:

• Access your data

• Request corrections

• Request deletion

• Restrict processing

• Export your data

• Withdraw consent

To request any of the above, email us: hello@csbtech.dev

9. Children’s Privacy

Our services are not directed at children under 16.
We do not knowingly collect information from children.

10. International Data Transfers

Because CSB Tech operates in The Bahamas and works with clients globally, your information may be processed:

• In The Bahamas

• In the United States

• In other jurisdictions where service providers operate

We follow industry-standard protections during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will take effect when posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy:

CSB Tech Emporium Ltd.
72 Collins Avenue
Nassau, The Bahamas
Email: hello@csbtech.dev
Phone/WhatsApp: +1 (242) 825-8207