Empowering Experiences

For Everyone

About Freshworks

Whether it is Sales, Marketing, Support, HR, or IT, our products enable you to provide exceptional experiences to your customers and employees, manage relationships with ease and simplify the way you do business. Our products are ready to go, easy to use, and offer great value to everyone.

IT Service Management

Next-gen Service Management solution for the Modern Enterprise 

Freshservice’s intuitive, intelligent, no-code solution acts as a force multiplier, helping businesses of all sizes achieve efficiency, effectiveness, and greater ROI.


Extend digital capabilities and deliver exceptional employee experiences with an intuitive, scalable, no-code solution.
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Customer Experience Suite

Intuitive, collaborative, and powerful Omnichannel experiences every day.
Blend your support, chat, and cloud telephony operations together to craft perfect customer experiences.
Customer Support Service
A single platform to deliver the best omnichannel customer service

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Chat Software
Engage and delight your customers wherever they are - web, mobile, and social messengers
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Phone Software
Reimagine your cloud-based phone system for businesses of all sizes across 90+ countries
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Sales and Marketing Cloud

All the goodness of a world-class CRM that now bridges the gap between your sales and marketing teams.
The true to life all-in-one CRM is here!

Freshsales Suite

AI powered all-in-one CRM that combines the powers of sales automation, marketing automation, chat, and telephony.
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Why Should You Choose Freshworks?

Make a #FreshStart in 2021

#FreshStart is our initiative to help you accelerate the pace of your digital transformation. With great challenges come great opportunities, and we are proud to have supported many winning businesses who have innovated to thrive in this new world. Companies who have used digital technology to turn adversity into opportunity. Agility is key to survival and businesses that have been most resilient are those that have taken smart decisions and adapted quickly.
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